Privacy Policy
Privacy Policy
Last Updated: 28 Oct
KLYSTRO LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, klystro.com (the "Site"), and purchase our products. Please read this policy carefully.
1. Information We Collect
We collect information in several ways to provide and improve our services:
- Personal Information You Provide: This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collect this when you make a purchase or attempt to make a purchase through the Site.
- Device Information: When you access the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Order Information: As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
- To communicate with you, screen our orders for potential risk or fraud, and, in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Information
We do not sell your Personal Information. We share your Personal Information with trusted third parties to help us use your information, as described above.
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- Payment Processors: We share information with payment processors like Stripe to securely process your payments.
- Shipping Carriers: We share your name and shipping address with our shipping partners to deliver your order.
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
6. Cookies
Our website uses cookies to help create a better user experience. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@klystro.com or by mail using the details provided below:
KLYSTRO LLC
30 N Gould St
Ste R
Sheridan, WY, 82801, USA